Ceramic Coating Care Instructions
Congratulations on choosing to have your vehicle coated with ceramic! Ceramic coating is an excellent way to protect your vehicle's paint and keep it looking shiny and new for years to come. In order to maintain the quality of your ceramic coating, it is important to follow these after care instructions:
Do not wash your vehicle, boat, or RV for 7 days after application of the ceramic coating to allow it to fully cure. This will ensure that the coating properly adheres to your vehicle's paint.
When washing your vehicle, use a pH-neutral car wash soap and a microfiber towel or wash mitt. Avoid using harsh chemicals, brushes, or sponges, as they can damage the ceramic coating.
Dry your vehicle, boat, or RV thoroughly with a clean, dry microfiber towel after washing. This will prevent water spots and ensure that your vehicle looks its best.
Avoid washing your vehicle, boat, or RV in direct sunlight or high temperatures. This can cause the soap to dry too quickly and leave residue on your vehicle's paint.
Avoid using automated car washes, as they can damage the ceramic coating. Instead, hand wash your vehicle or take it to a professional detailer.
Do not wax your vehicle, boat, or RV after applying ceramic coating. The ceramic coating will provide all the protection your vehicle needs, and waxing can actually damage the coating.
If you notice any stains, bird droppings, or other contaminants on your vehicle, boat, or RV remove them as soon as possible. These contaminants can damage the ceramic coating if left on for too long.
Should the consumer wish to carry out the regular wash at home then the consumer is to visit www.iglcoatingsusa.com and purchase the required products and follow the recommended washing method being two bucket method with the correct drying procedure as outlined in the Ceramic Coating Care Guide. The IGL account where the purchases are made should reflect the owners name on the coatings invoice as all purchases made through the IGL website are logged and will be reviewed in the event of a warranty claim. Should the owner enlist the assistance of a paid detailer to carry out this task then receipts should be retained as proof that schedule has been carried out from an IGL Certified Detailer.
The bi yearly decontamination and booster treatment is to be carried out by an Authorized IGL Detailer. Should the IGL Detailer have concerns relating to the manner the vehicle has been maintained in the regular washes they must be raised to the vehicle owner and vice versa. If the vehicle appears to have not been maintained adequately warranty can be voided.
PRODUCT WARRANTY SCHEDULE
PRODUCT - WARRANTY PERIOD
IGL QUARTZ - 2 YEARS
IGL QUARTZ + - 4 YEARS
IGL KENZO - 5 YEARS
IGL WINDOW - 12 MONTHS
IGL WHEEL - 2 YEARS
IGL SHIELD - 3 YEARS ON PPF ONLY
Marine Ceramic Coating - 4 YEARS ( 2 Layers )
WHAT IS COVERED IN THIS WARRANTY
The IGL coatings noted in this document are designed for consumer vehicles that are used for their intended purpose in normal life. Commercial, industrial and off-road vehicles are not covered by this warranty.
The schedule below outlines items covered by this warranty and those which are excluded. All warranted items must be communicated to the IGL Certified Detailer who applied the coating to the impacted vehicle within 7 days of being identified by the customer and/or IGL Coatings. Any items deemed to damage the coating because of negligence by the owner of the vehicle will void this warranty.
The limit of repair for the purpose of this warranty for items deemed as warranted items will be to the extent of paint correction (machine polishing) and reapplication of coating to the impacted area.
Any defect that is not explicitly listed in this document is excluded from this warranty. Vehicles involved in accident repair will void their warranty unless otherwise vehicle was re-coated post-accident in IGL by an IGL approved detailer. Paint thickness readings will be taken to validate any warranty claim.
Items deemed as neglect are below:
Paint contamination – an indication that the vehicle is not washed regularly and/or is parked in a space that is susceptible to damage from 3rd parties which are responsible for the damage such as near construction sites, machining/body shops, paint shops etc..
Excessive bird/bat dropping stains – As noted in the paint care guide vehicles should be parked away from potential areas that may attract such damage and any bird/bat droppings should be cleaned by the owner immediately.
Excessive tree sap – As per above
Spotting and deposits that are deemed as not following the Ceramic Coating Care Guide.
Scratches, stone chips and any physical damage to the paint
Accident damage and repairs (our coatings are covered by your insurance company, in the event of an accident please request that they are reapplied as part of the repair)
The below schedule is to be taken into account in conjunction with the Ceramic Coating Care Guide that has been provided when the vehicle was coated.
It is at the discretion of VIP Surface Concepts LLC to review each claim on a case by case basis and assess if the warranty claim is valid or is a result of improper care and neglect. VIP Surface Concepts LLC reserves the right to reject any claim made which does not fall within the guidelines of this document.
TASK TO BE CARRIED OUT BY
EVERY 2 WEEKS OR AS NEEDED IF VEHICLE IS DIRTY PRIOR TO THE 2 WEEK (S)
IGL ECO CLEAN WASH IGL ECO SHINE ENHANCER
VEHICLE OWNER, PROFESSIONAL DETAILER, OR AN APPROVED IGL DETAILER
BI YEARLY DECONTAMINATION + BOOSTER ( YEARLY MAINTENANCE )
MINIMUM ONCE PER YEAR - RECOMMENDED BI- YEARLY
IGL IRON FALL OUT, IGL DELETE, MINERAL DEPOSIT REMOVER. IGL PREMIER SEALANT, RE-TREATMENT IF REQUIRED
IGL CERTIFIED INSTALLER VIP SURFACE CONCEPTS
NOTICICEABLE LOSS OF GLOSS AND PAINT OXIDATION
COVERED FOR VEHICLES WITH CLEAR COAT ONLY
PAINT CORRECTION AND RE APPLICATION OF COATING
NOT COVERED IF DEEMED TO BE CUSTOMER NEGLECT OR IMPROPER WASHING
IGL DELETE AND IGL PREMIER APPLICATION - COVERED IN BI YEARLY / YEARLY BOOSTER
BIRD/ BAT DROPPING STAIN AND TREE SAP
COVERED WHEN DEEMED TO NOT BE OWNER NEGLECT
PAINT CORRECTION AND RE APPLICATION OF COATING TO THE IMPACTED AREA
CHEMICAL ETCHING AND CHEMICAL STAINS/ DAMAGE
THE IGL DETAILER WILL ATTEMPT TO THE BEST OF THEIR ABILITY TO REMOVE THIS DEFECT DURING THE 6 MONTH DECONTAMINATION AND TOP UP BUT ARE NOT LIABLE TO REPAIR
PAINT CONTAMINATION, RAIL RUST AND IRON DEPOSITS
WHILST NOT COVERED THIS SHOULD BE GREATLY IMPROVED OR RECTIFIED DURING BI YEARLY / YEARLY PAINT DECONTAMINATION AND TOP UP
PHYSICAL PAINT DAMAGE SUCH AS CHIPS OR SCRATCHES
LOSS OF HYDROPHOBIC PROPERTIES
COVERED UNLESS LOSS OF HYDROPHOBIC PROPERTIES IS BECAUSE OF AN ITEM EXCLUDED IN THIS SCHEDULE OR CUSTOMER DEGLECT
TO BE MANAGED ON A CASE BY CASE BASIS