Ceramic Coating After Care Instructions

Congratulations on choosing to have your vehicle, boat, or recreational vehicle coated with one of our ceramic coating options! Ceramic coatings are an excellent way to protect your paint or gel coat and keep it looking shiny and new for years to come. In order to maintain the quality of your ceramic coating, it is important to follow these after care instructions:

Do not wash your vehicle, boat, or RV for 7 days after application of the ceramic coating to allow it to fully cure. Please note: Ceramic Coatings can take up to 30 days to reach maximum hardness. This will ensure that the coating properly adheres to your vehicle's paint.
When washing your vehicle, boat, or RV, use a pH-neutral car / boat wash soap and a microfiber towel or wash mitt. Avoid using harsh chemicals, as well as brushes and sponges are not recommended on Clear Coat, as they can damage the surface of ceramic coating and leave swirls on the surface of your coating.
Dry your vehicle, boat, or RV thoroughly with a clean, dry microfiber towel after washing. This will prevent water spots and ensure that your vehicle looks its best. We recommend using a blower. ( Leaf Blower )
Avoid washing your vehicle, boat, or RV in direct sunlight or high temperatures. This can cause the soap to dry too quickly and leave residue on the paint or gel coat.
Avoid using automated car washes, as they can damage the ceramic coating. Instead, hand wash your vehicle or take it to a professional detailer. Brushless Carwashes are OK.
Do not wax or apply any over the counter ceramic coating booster or spray applications to your vehicle, boat, or RV after applying ceramic coating. The ceramic coating will provide all the protection your vehicle needs, and these products can actually damage the coating, as well as VOID warranties.

If you notice any stains, bird droppings, or other contaminants on your vehicle, boat, or RV remove them as soon as possible. These contaminants can damage the ceramic coating if left on for too long.

All Ceramic Coatings applied to vehicles are reported to your vehicles CarFax, please allow up to 10 business days for the process to be completed.

At VIP Surface Concepts, we use Tiger Distributing Products a local company in Baton Rouge, LA. Please fill free to visit them at 9661 Chalma Ave., Baton Rouge, LA 70814 for any chemicals or supplies for maintaining your vehicle, boat, or RV.

Warranty Information

MAINTENACE SCHEDULE

Should the consumer wish to carry out the regular wash at home then the consumer is responsible for purchasing the required products and must follow the recommended washing method being the two bucket method with the correct drying procedure as outlined in the Ceramic Coating Care Guide. Should the owner enlist the assistance of a paid detailer to carry out this task then receipts should be retained as proof that the schedule has been carried out from a reputable Ceramic Coating Certified Detailer.

The bi yearly decontamination and booster treatment is to be carried out by an Authorized JADE Ceramic or IGL Certified Detailer. Should the Detailer have concerns relating to the manner the vehicle has been maintained in the regular washes they must be raised to the vehicle owner and vice versa. If the vehicle appears to have not been maintained adequately warranty can and will be voided as well as additional charges can be added to the Maintenance Wash.

PRODUCT WARRANTY SCHEDULE

WARRANTY PERIOD

JADE RUBY - 1 YEAR

JADE EMERALD - 3 YEARS

JADE GRAPHENE - 5 YEARS ( 2 LAYERS )

JADE OBSIDIAN - 7 YEARS ( 2 LAYERS )

IGL KENZO GRAPHENE RE-INFORCED - 5 YEARS

MARINE CERAMIC COATING ( EXTERIOR AND INTERIOR ) - UP TO 4 YEARS ( 2 Layers )

WHAT IS COVERED IN THIS WARRANTY

The coatings noted in this document are designed for consumer vehicles, boats, or recreational vehicles that are used for their intended purpose in normal life.

Commercial, industrial and off-road vehicles are not covered by this warranty ( unless other wise discussed at the time of purchase )

The schedule below outlines items covered by this warranty and those which are excluded. All warranted items must be communicated to the Certified Detailer who applied the coating to the impacted vehicle within 7 days of being identified by the customer. Any items deemed to damage the coating because of negligence by the owner of the vehicle will void this warranty.

The limit of repair for the purpose of this warranty for items deemed as warranted items will be to the extent of paint correction (machine polishing) and reapplication of coating to the impacted area.

Any defect that is not explicitly listed in this document is excluded from this warranty. Vehicles involved in accident repair will void their warranty unless otherwise the vehicle, boat, or recreational vehicle was re-coated post-accident after 30 days, but no longer than 60 days of completion of repair by VIP Surface Concepts, or an approved detailer. Paint or Gel Coat thickness readings will be taken to validate any warranty claim.

Items deemed as neglect are below:

Paint contamination – an indication that the vehicle is not washed regularly and/or is parked in a space that is susceptible to damage from 3rd parties which are responsible for the damage such as near construction sites, machining/body shops, paint shops etc..
Excessive bird/bat dropping stains – As noted in the paint care guide vehicles should be parked away from potential areas that may attract such damage and any bird/bat droppings should be cleaned by the owner immediately.
Excessive tree sap – As per above
Gel Coat Oxidation - an indication that the boat or recreational vehicle was not properly stored or covered or maintained when not being used.
Spotting and deposits that are deemed as not following the Ceramic Coating Care Guide.
Scratches, stone chips and any physical damage to the paint
Accident damage and repairs (our coatings are covered by your insurance company, in the event of an accident please request that they are reapplied as part of the repair)

The below schedule is to be taken into account in conjunction with the Ceramic Coating Care Guide that has been provided when the vehicle was coated.

TASK	FREQUECY	PRODUCTS RECOMMENDED	TASK TO BE CARRIED OUT BY
REGULAR WASH	EVERY 2 WEEKS OR AS NEEDED IF VEHICLE IS DIRTY PRIOR TO THE 2 WEEK (S)	pH - Neutral Car Wash Soap, Quick Detail Spray	VEHICLE OWNER, PROFESSIONAL DETAILER, OR VIP Surface Concepts
BI YEARLY DECONTAMINATION + BOOSTER ( YEARLY MAINTENANCE )	MINIMUM ONCE PER YEAR - RECOMMENDED BI- YEARLY	pH - Neutral Soap, IRON FALL OUT, IGL DELETE, MINERAL DEPOSIT REMOVER, CALIBER POLISH ( IF NECCESSARY ). CERAMIC RE-BOOT / REFRESHER, RE-TREATMENT IF REQUIRED	CERAMIC COATING CERTIFIED INSTALLER OR VIP SURFACE CONCEPTS

DEFECT	COVERAGE	RECTIFICATION PROCESS
NOTICICEABLE LOSS OF GLOSS, PAINT OR GEL OXIDATION	COVERED FOR VEHICLES WITH CLEAR COAT, COVERED FOR BOATS AND RV IF NOT DEEMED NEGLECT	PAINT CORRECTION AND RE APPLICATION OF COATING
MINERAL DEPOSIT	NOT COVERED IF DEEMED TO BE CUSTOMER NEGLECT OR IMPROPER WASHING	IGL DELETE AND IGL PREMIER APPLICATION - COVERED IN BI YEARLY / YEARLY BOOSTER
BIRD/ BAT DROPPING STAIN AND TREE SAP	COVERED WHEN DEEMED TO NOT BE OWNER NEGLECT	PAINT CORRECTION AND RE APPLICATION OF COATING TO THE IMPACTED AREA
CHEMICAL AND/ OR WATER ETCHING AND CHEMICAL STAINS/ DAMAGE	NOT COVERED	THE DETAILER WILL ATTEMPT TO THE BEST OF THEIR ABILITY TO REMOVE THIS DEFECT DURING THE 6 MONTH DECONTAMINATION AND TOP UP BUT ARE NOT LIABLE TO REPAIR
PAINT CONTAMINATION, RAIL RUST AND IRON DEPOSITS	NOT COVERED	WHILST NOT COVERED THIS SHOULD BE GREATLY IMPROVED OR RECTIFIED DURING BI YEARLY / YEARLY PAINT DECONTAMINATION AND TOP UP
PHYSICAL PAINT DAMAGE SUCH AS CHIPS OR SCRATCHES	NOT COVERED
LOSS OF HYDROPHOBIC PROPERTIES	COVERED UNLESS LOSS OF HYDROPHOBIC PROPERTIES IS BECAUSE OF AN ITEM EXCLUDED IN THIS SCHEDULE OR CUSTOMER DEGLECT	TO BE MANAGED ON A CASE BY CASE BASIS

It is at the discretion of VIP Surface Concepts, LLC to review each claim on a case by case basis and assess if the warranty claim is valid or is a result of improper care and neglect. VIP Surface Concepts, LLC reserves the right to reject any claim made which does not fall within the guidelines of this document.